Business Systems & Database Services
Microsoft Access Database Support
Repair and recovery of corrupted Access databases
Performance tuning and optimisation
New forms, queries, and reports
VBA automation and workflow improvements
Migrating Access databases to SQL Server
Ongoing maintenance and support for legacy systems
Workflow Automation & Productivity Solutions
Automating repetitive tasks across Access, Excel, Outlook, and SQL
Custom VBA scripting
Data import/export automation
Streamlining manual processes for small businesses
Integrating existing systems to reduce double‑handling
SQL Server & Data Management
SQL Server setup and configuration
Migrating Access back‑ends to SQL Server
Query optimisation and indexing
Troubleshooting connection and performance issues
Secure remote access configuration
Website & Hosting Support
ASP.NET WebForms updates and maintenance
Plesk hosting configuration and deployment
DNS, SSL, and email hosting setup
Troubleshooting website errors and outages
Email Deliverability & Authentication
SPF, DKIM, and DMARC configuration
Diagnosing mail delivery failures
Mail server setup and optimisation
Reviewing and interpreting DMARC reports
Technical Support for Small Businesses
Troubleshooting PCs, networks, and devices
Printer and scanner setup (including Brother, HP, etc.)
Home and office automation support (including C‑Bus)
Robotic mower and smart‑device diagnostics
Ongoing Support & Retainer Options
Part‑time technical support
Monthly maintenance plans
Priority response for urgent issues
Flexible arrangements for small businesses
Hourly Rates
$140 per hour For ad‑hoc support, troubleshooting, repairs, and small tasks.
Typical hourly work includes:
Access database repairs
VBA automation fixes
Email deliverability issues (SPF/DKIM/DMARC)
Website/hosting troubleshooting
Device and network support
Minimum billing: 1 hour, then in 15‑minute increments.
Fixed‑Price Services
Perfect for well‑defined tasks with clear outcomes.
Access Database Repair & Cleanup — from $280
Access → SQL Server Migration (small DB) — from $750
SPF/DKIM/DMARC Setup & Validation — from $220
Website Hosting & DNS Setup (Plesk) — from $180
Workflow Automation (Excel/Access/Outlook) — from $350
All fixed‑price work includes a summary of changes and recommendations.
Monthly Support Plans
Ideal for businesses that want ongoing help without unpredictable costs.
Starter — $220/month
Up to 2 hours of support
Priority scheduling
Suitable for small Access databases and general tech support
Business — $440/month
Up to 5 hours of support
Priority response
Includes database maintenance, workflow updates, and hosting/email support
Premium — $880/month
Up to 12 hours of support
Highest priority
Ideal for businesses relying on Access, SQL Server, or custom systems
Unused hours roll over for 1 month.
Project Work
For larger upgrades, migrations, or new system builds.
Quoted upfront
Milestone‑based
No surprises
Projects typically range from $1,500 depending on scope.
Why Businesses Choose This Model
No lock‑in contracts
Transparent pricing
Fast turnaround
Deep experience with legacy systems
Melbourne‑based support